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Best Free AI Customer Support Agents

Last reviewed

TL;DR

The best free AI customer support agents are Chatwoot for an open-source, self-hosted platform you fully own, and Tidio (Lyro AI) for a free website widget that resolves FAQs automatically.

These free AI customer support agents answer common questions automatically, deflect tickets, and hand off to humans when needed. The picks below all have a real free path — one open-source and self-hostable, one with a free AI widget.

Some links on this page are affiliate links — if you upgrade to a paid plan we may earn a commission at no extra cost to you. It never affects our rankings. Full disclosure.

1
Chatwoot Open Source Top pick

Why it's here: Best open-source pick: self-host for free and keep all customer data on your own servers.

Teams that want a self-hosted, privacy-friendly support platform with AI assist.

2
Tidio (Lyro AI) Free Tier

Why it's here: Best free widget: Lyro AI resolves common questions on your site within the free conversation allowance.

Small businesses that want an AI support widget live on their site without engineering.

How we picked

  • Free tier or open-source
  • Grounded answers from your docs
  • Human handoff
  • Easy website deployment

Frequently asked questions

Can I add an AI support agent to my website for free?

Yes. Tidio offers a free widget with an AI conversation allowance, and Chatwoot is open-source and free to self-host with AI assist built in.